Privacy Policy

1. Introduction

At Vapepie, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by our payment providers)
• Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source

This information helps us improve website performance and user experience.

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your shopping cart
• Save your preferences
• Improve website functionality
• Measure website traffic
• Personalize content and advertising

You can disable cookies through your browser settings, although some website features may not function properly.

4. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Verify payments
• Respond to customer enquiries
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

If you subscribe to our newsletter, we may also send promotional emails. You may unsubscribe at any time.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

• Payment processors
• Shipping companies
• Website hosting providers
• Analytics providers
• Marketing service providers

These partners only receive the information necessary to perform their services.

6. Payment Security

Payments are processed through secure third-party payment providers.

Vapepie does not store your complete credit card information.

All payment transactions are protected using industry-standard encryption technologies.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no online system is completely secure, we continuously work to maintain appropriate security measures.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information (where legally permitted)
• Withdraw marketing consent
• Request information about how your data is used

To exercise these rights, please contact us using the email address below.

9. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Please review their privacy policies before providing personal information.

10. Children's Privacy

Our products are intended for adults only.

We do not knowingly collect personal information from individuals under the legal vaping age in their jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon posting.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Customer Support

Email: [email protected]